Hunslet Community Hub on Waterloo Street
The recently refurbished Hunslet Community Hub on Waterloo Street in Hunslet offers a range of local services, including:
Co-located services
Telephone
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Address
Hunslet Community Hub and Library
Waterloo Street
Leeds
LS10 2NS
Opening Times
Customer services: 9am-5pm (Mon, Wed, Thur, Fri), 10am-5pm (Tues), Closed on Sat & Sun.
Library: 10am-5pm (Mon & Tues), 9am-5pm (Wed, Thur, Fri), 10am-1pm (Sat), closed on Sunday.
(Individual service opening times will vary)
Local transport information
The Hub is on the local bus routes. Please visit WY Metro for up-to-date travel information.
Parking
Free and disabled parking available.
Access
Please visit the Hunslet Community Hub access page for all access information.
Social media links
Twitter: @HunsletHub
Facebook: @HunsletCommunityHub
Hunslet Community Hub Services & Facilities
The centre brings together various services under one roof, making it easier to contact us face-to-face. This is a free and confidential service. The main services provided by our fully-trained team include the following:
- Adult Social Care
- Children and Young People Social Care
- Disabled parking badges and disabled bus passes
- Housing Leeds
- Council benefits including free school meals
- Council tax
- Parking-related services
- Other council services such as environmental services, emptying wheelie bins,
- Street lighting and maintaining roads and pavements
- Library services with internet access
- All Community Hubs are Hate reporting centres for reporting Hate crime or getting advice
- Facilities in the building include:
- Self service PCs where assistance is available to claim Universal Credit or Job Search
- Hotline phones for Leeds City Council enquiries
On Mondays each week the Citizens Advice Bureau hold an advice session 10-12pm, appointments to be pre-booked with Citizens Advice.
BSL Video interpreting is available at the centre.
In our main waiting area you will find a wide range of information, from advice about benefits to local events and what is happening in our city. If there is any information you cannot find, please ask one of our team.
Helpful Council Service Contact Numbers
If you prefer, you can phone the individual departments for help and advice.
- Adult Social Care: 0113 2224401
- Anti-Social Behaviour including noise from homes: 0113 2224402
- Housing Leeds: 0800 188 4000 (free from a landline)
- Housing Leeds: 0113 3760410 (alternative local rate number)
- Choice Based Lettings: 0113 2224413
- Children and Young People Social Care: 0113 2224403
- Council tax and benefits including Housing Benefit and Council Tax Benefit, benefit fraud and free school meals: 0113 2224404
- Customer Relations including customer feedback, compliments and complaints: 0113 2224405
- Environmental Services including collecting rubbish, recycling, industrial noise, pest control, cutting grass, removing needles and removing graffiti: 0113 2224406
- Highways including street lighting and street cleaning: 0113 2224407
- Registrars including births, deaths, marriages and ceremonies: 0113 2224408
- Planning: 0113 2224409
- Disabled parking badges and bus passes: 0113 2224444
- Leeds Housing Options: 0113 2224412
- Parking Services: 0113 37 85000
- For Education Maintenance Allowance enquiries: 0808 101 6219
- For financial support for higher education: 08456 077 577
Textphone for Deaf and Hard of Hearing people: 0113 2224410
Fax: 0113 2457890
Out-of-hours emergency phone numbers
- Council house repairs: 0800 188 4000 (free from a landline) / 0113 3760410 (alternative local rate number)
- Social Care and homelessness: 0113 2409536
